New Patient Information

Records, Registration, Payment Policy 


 Huron County Public Health (HCPH) Services now offers primary care for all ages with Jodi Schwab, Certified Nurse Practitioner, by appointment, at Huron County Public Health located at 28 Executive Drive in Norwalk.


HCPH Services also has appointments available at our Willard location at 221 East Walton St., Willard, OH 44890. Please call 419-668-1652 ext. 241 to schedule an appointment. 

Primary Care - Recognizing the need for low cost, quality healthcare for community members with or without insurance or a medical home, Huron County Public Health provides primary care visits in our Norwalk office. 


Patient Education - HCPH Health Services provides detailed health education services for providers and patients, designed to enhance the provider's care with health education related to a specific diagnosis such as diabetes, or to provide preventive health care instruction to patients. Instruction can include self-breast examinations, health maintenance or illness prevention, detailed medication instruction, injury prevention, tobacco cessation, or diabetes, for example.​

Counseling sessions - Counseling referrals are included. 

Other Services - Other services offered include STD Testing and Treatment, Birth Control, Women's Health, Opioid Addiction Services, sports physicals, school physicals, and work physicals.

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Want to Become a Patient?

Huron County Public Health has been providing quality primary care in Huron County since 1998. There are currently no state or federal monies received for direct support of this service.


There is a nominal fee for those without insurance. Proof of household income is required. 


We now accept patients with or without insurance, including Medicare/Medicaid. Patients are seen by appointment only.


Registration, Records, and Payment Policy

Registration- During your first visit, specific information must be recorded to create a permanent medical history for you. Huron County Public Health uses a computer system to store this information, to keep records of past visits, and to schedule appointments. This does save time for you, but please allow sufficient time for this interview, especially for a first visit or when updating your file on following visits.   We must also take a copy of the patient’s or the patient’s guardian’s photo identification. It is important that you keep your medical files updated. Any changes of address, telephone, household income or insurance coverage needs to be reported as soon as possible to the clerk at the reception desk. By helping us keep this information current, we can serve you more quickly and efficiently.

Records- Your medical record is held in strictest confidence by Huron County Public Health. In order to assure this confidentiality is maintained, your medical record will not be released to anyone unless you have given your written consent. If you need a copy of your medical record sent to another physician, you should ask the receptionist for a Medical Records Release Form. After you have completed the form, your record will be copied and mailed. Records are copied and mailed within 7 business days.

In keeping with records retention guidelines, your medical record will be retained for no more than three years beyond the last date you saw a provider at the District. In the case of treatment of a minor, the record will be retained for seven years beyond the age of majority (typically age 21 years).

Payment Policy- Payment is due at the time of service for self-pay clients and copays are due at the time of visit. All service is delivered on a cash basis, which is determined by a nominal fee of $30 plus additional charges according to a sliding fee scale based on household income.  If you wish to pay your bill with a debit or credit card, a credit card fee will also be charged.  If you do not have proof of coverage or household income, you will be charged at 100% or asked to reschedule.  

Billing- You will pay your bill at the time of service. This enables us to keep fees manageable.  To avoid any misunderstandings, please discuss your financial concerns or problems early. Our staff will be happy to discuss your charges and payments with you.